Privacy Policy

Enriching English Language Teaching (Enriching–ELT)  is committed to protecting the privacy of its users.  This privacy policy will explain how Enriching-ELT uses the personal data that is collected from you when you use our website and engage with our services.

Who we are

The company’s name is Enriching English Language Teaching and the website is https://www.enriching-ELT.com

What data is collected

Enriching-ELT collects the following data when you leave a comment, submit a contact form on our website, sign up to our mailing list, or buy a product or service from us:

  • Personal identification information (Names, email address, )
  • Your IP address
  • Your purchase history on this site
  • Your payment details
  • The country you live in
  • Information about how you use our websites
  • Information about how you use our emails.

We also use Google Analytics to understand how visitors to our website engage with the content.

How data is collected

The data that Enriching-ELT collects is provided directly by you. Data is collected and processed when you:

  • Register online or place an order for any of our products or services.
  • Contact us via the contact form on the website
  • Voluntarily complete a customer survey or provide feedback on any of our message boards or via email.
  • Use or view our website via your browser’s cookies.
  • Sign up to receive emails
  • Purchase a product or service

How your data is used

Enriching-ELT collects your data so that we can:

  • Contact you in order to respond to your enquiries
  • Process your order and manage your account.
  • Email you with special offers on other products and services we think you might like.
  • Send you digital downloads
  • Provide services and collect payments

When Enriching-ELT  processes your order, it may send your data to, and also use the resulting information from, credit reference agencies to prevent fraudulent purchases.

We do not sell personal data

How your data is stored

Enriching-ELT website is hosted by 123Reg.com ( https://www.123-reg.co.uk/terms/privacy/ ) and our mailing list is hosted by Mailerlite. (https://www.mailerlite.com/legal/privacy-policy)  Your information, including your personal information, is stored securely through these servers.

Enriching-ELT will retain your data indefinitely, unless you request for it to be removed.

 

Marketing

Enriching-ELT would like to send you information about products and services of ours that we think you might like.

If you have agreed to receive marketing, you may always opt out at a later date.

You have the right at any time to stop Enriching-ELT from contacting you for marketing purposes.

What your data protection rights are

Your data protection rights include the following:

The right to access – You have the right to request Enriching-ELT for copies of your personal data.

The right to rectification – You have the right to request that Enriching-ELT correct any information you believe is inaccurate. You also have the right to request Enriching-ELT to complete the information you believe is incomplete.

The right to erasure – You have the right to request that Enriching-ELT erase your personal data, under certain conditions.

The right to restrict processing – You have the right to request that Enriching-ELT restrict the processing of your personal data, under certain conditions.

The right to object to processing – You have the right to object to Enriching-ELT’s processing of your personal data, under certain conditions.

The right to data portability – You have the right to request that Enriching-ELT transfer the data that we have collected to another organisation, or directly to you, under certain conditions.

The right to withdraw consent – When we use consent as our lawful basis you have the right to withdraw your consent.

If you make a request, we have one month to respond to you. If you would like to exercise any of these rights, please contact us using the details at the bottom of this privacy notice.

Cookies

Cookies are text files placed on your computer to collect standard Internet log information and visitor behaviour information. When you visit our websites, we may collect non-personal information from you automatically through cookies or similar technology.

Types of cookies used: Functionality cookies, Performance and Analytical Cookies
You can set your browser not to accept cookies and you can remove cookies from your browser.

For further information, visit www.allaboutcookies.org

Privacy policies of other websites

The Enriching-ELT website contains links to other websites. Our privacy policy applies only to our website, so if you click on a link to another website, you should read their privacy policy.

Changes to our privacy policy

Enriching-ELT keeps its privacy policy under regular review and places any updates on this web page.  This privacy policy was last updated on 11th June 2024.

How to contact us

If you have any questions about Enriching-ELT ‘s privacy policy, the data we hold on you, or you would like to exercise one of your data protection rights, please do not hesitate to contact us.

Name of company: Enriching English Language Teaching (Enriching-ELT)

Company Owner: Jane Maria Gregory

Email address:[email protected]

Postal address: 2, Nettleham Road, Sunderland, SR5 1LQ, UK

How to contact the appropriate authority

If you wish to report a complaint or you feel that Enriching-ELT has not addressed your concern in a satisfactory manner, you may contact us directly using the contact details provided above.

If you remain dissatisfied with how your data has been used after raising a complaint with us, you can also complain to the ICO.

Address: Information Commissioner’s Office, Wycliffe House, Water Lane, Wilmslow, Cheshire, SK9 5AFICO

Helpline number: 0303 123 1113
Website: https://www.ico.org.uk/make-a-complaint

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